Frequently Asked Questions

Question 1

What e-commerce platforms do you support?

Accepted Answer

We support 20+ major e-commerce platforms including Amazon, eBay, Alibaba, Walmart, TikTok Shop, Shopify, and many more. Our parsers cover platforms from North America, Europe, Asia, and other regions.

Question 2

How accurate is your data extraction?

Accepted Answer

Our data extraction accuracy ranges from 97.8% to 99.9% depending on the platform. We use advanced anti-detection technology and real-time monitoring to ensure high accuracy and reliability.

Question 3

What data fields do you extract?

Accepted Answer

We extract comprehensive e-commerce data including product information, pricing data, inventory status, seller information, reviews, market trends, and more. The specific fields vary by platform and are detailed in our API documentation.

Question 4

How fast is your API response time?

Accepted Answer

Our API response times range from 400ms to 800ms depending on the platform and data complexity. We optimize for speed while maintaining accuracy and reliability.

Question 5

Do you provide anti-detection technology?

Accepted Answer

Yes, we use advanced anti-detection technology to ensure reliable data extraction. Our systems automatically adapt to platform changes and maintain high success rates.

Question 6

How many countries does your calculator support?

Accepted Answer

Our AI-powered ROI calculator supports 50+ countries including major markets like USA, UK, Germany, China, Japan, Australia, and Brazil. We continuously add new countries based on demand.

Question 7

How accurate are your ROI calculations?

Accepted Answer

Our AI-powered calculator provides highly accurate ROI calculations based on real-time market data, investment costs, and return projections. We update our database regularly to reflect the latest market conditions.

Question 8

What product types do you support?

Accepted Answer

We support all major e-commerce product categories including Electronics, Fashion & Apparel, Home & Garden, Beauty & Personal Care, Sports & Outdoors, and more. Each category has specific calculation parameters.

Question 9

Do you include all investment components?

Accepted Answer

Yes, our calculator includes comprehensive breakdowns of all investment components including API costs, infrastructure, personnel, and projected returns based on market analysis and competitive intelligence.

Question 10

What programming languages do you support?

Accepted Answer

We provide SDKs for Node.js and Python, along with comprehensive REST API documentation. Our APIs are designed to be language-agnostic and easy to integrate into any application.

Question 11

Do you provide API documentation?

Accepted Answer

Yes, we provide comprehensive API documentation including code examples, integration guides, and best practices. Our documentation is available for both parsers and calculator APIs.

Question 12

What is your API rate limit?

Accepted Answer

Our API rate limits vary by plan and usage. We offer flexible plans starting from 1,000 requests per month up to unlimited requests for enterprise customers. Contact us for custom rate limits.

Question 13

Do you provide webhook support?

Accepted Answer

Yes, we support webhooks for real-time data updates and notifications. You can configure webhooks to receive updates when new data is available or when calculations are completed.

Question 14

How do I get started with ShopAPIS?

Accepted Answer

Getting started is easy! Sign up for a free account, choose your plan, and start using our APIs immediately. We provide free consultation and onboarding support to help you integrate our services.

Question 15

Do you offer free trials?

Accepted Answer

Yes, we offer free trials for all our services. You can test our parsers and calculator with limited usage to evaluate their fit for your needs before committing to a paid plan.

Question 16

What support do you provide?

Accepted Answer

We provide comprehensive support including technical documentation, email support, live chat, and dedicated account managers for enterprise customers. Our team is available to help with integration and troubleshooting.

Question 17

Is my data secure?

Accepted Answer

Yes, we prioritize data security and compliance. We use industry-standard encryption, secure API endpoints, and comply with relevant data protection regulations. Your data is never shared with third parties.

Question 18

What pricing plans do you offer?

Accepted Answer

We offer flexible pricing plans starting from $99/month for basic usage up to custom enterprise plans. Our pricing is based on API usage volume and includes all features. Contact us for custom pricing.

Question 19

Do you offer volume discounts?

Accepted Answer

Yes, we offer volume discounts for high-usage customers. The more you use our services, the better rates you get. Contact our sales team to discuss custom pricing for your specific needs.

Question 20

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees. Your access will continue until the end of your current billing period.